San Diego’s video production leader, BizVid Communications, loves helping small businesses succeed. Besides crafting powerful videos for the web and other purposes, our weekly produced SBA Radio broadcasts have guests with tips to help companies sell their products or services better. This blog features tips for improving your business follow-ups and increasing the conversions from sales prospects to happy customers.
Our recent SBA Radio guest, Wanda Allen, is an expert in helping entrepreneurs, business owners and salespeople enhance relationships, increase client retention and become more referable by understanding the importance of effective follow-up. Wanda was a business banker for about 25 years and has had extensive training on business development, maintaining client relationships and customer service. She is the author of Follow Up Savvy and a Senior Manager with SendOutCards.
In this interview the host, BizVid’s Caz Taylor, and guest expert, Ruben Garcia, District Director of the Small Business Administration, have Ms. Allen provide tips from her popular book, Follow-Up Savvy.
This segment should help business men and women understand why they may be struggling with poor follow-up practices. In this interview, Wanda offers an action plan to help improve follow-up efforts immediately.
You’ll learn how effective follow up will strengthen your relationships, protect clients and prospects from your competition, and make you memorable. BizVid Communications’ principals Bill Gruber and Caz Taylor know from experience that being awarded a video project takes more than just having your name out there. We hope the content of this blog will serve as an inspiration to our small business friends and help you attain the success that your hard work and diligence deserve. To hear the full interview, visit BizVid’s SBA Radio landing page through wsRadio.